Cloud based office assistance that’s there for you 24/7
Experience round-the-clock cloud-based office support tailored to your needs. Every successful business relies on the right assistance to thrive. We empower you to reach your goals while reclaiming valuable time to concentrate on realizing your vision. Our services connect diligent owners, entrepreneurs, and business executives with adept assistants who excel in providing support, all within a reasonable monthly subscription.
Dedicated back-office expertise.
Administration Support
Administrative tasks often consume a significant amount of time and can be draining. Our agents are equipped with the necessary skills to handle various organizational duties, aiming to support and assist with your business requirements. This ensures that your office operates efficiently and effectively.
Managing your business scheduling
Appointment Setters
Our skilled team boasts extensive experience in scheduling appointments for clients, alleviating the need to dedicate countless hours to operational calls. We are dedicated to facilitating your team by reaching out to potential clients and helping you achieve your monthly business meeting objectives.
Assisting to drive new business
Sales Agents
Our virtual assistants are equipped to handle various situations, whether as sales representatives engaging with potential clients or conducting market research. They are the perfect choice for maximizing your time and ensuring essential business tasks are completed.
Managing your customer accounts
Credit Control
If you require assistance with billing or pursuing overdue payments, our specialized assistants are available to support and collaborate with your finance team. This ensures that your business accounts team operates smoothly and professionally, with all financial records accurately maintained.
Interacting with your customer base
Customer Services
Our Customer Services specialists will provide a professional touch to your business through phone calls, web chat, and web-form responses. As part of their responsibilities, they will gather all inquiries and solutions to input into your CRM platform, aiding in tailored customer communications.
Converting prospects into new leads
Lead Generators
We can assist you in lead generation by leveraging our proficient agents who utilize CRM integration to capture essential information for your business. In addition to conducting initial research and engaging with new prospects, we focus on constructing a strong and pertinent lead database to safeguard the future of your business leads.
Helping with day-to-day technical issues
Technical Support
With the growing dependence on digital tools, our team can serve as your product or service specialists by assisting customers with any technical questions. We provide support through a ticketing system, aiding you in handling tasks ranging from immediate client assistance to social media management.
Welcoming front-of-house support
Virtual Receptionist
Our team of courteous and skilled receptionists will be available round the clock to handle your business calls. They will provide personalized greetings to ensure that no call goes unanswered. This service guarantees that your business remains accessible even after your in-house employees have finished their workday.